Sophos cannot configure updating

The system is configured as follows: Win XP-Pro (32 bit) SP3Dell Optiplex 740AMD 4850E1GB Ram Thanks, Adam I would recommend that you contect your Stake Technology Specialist for assistance.If you are that person, then a call to the Global Service desk is in order.If there is no solution found, then I will go to the global services, but I prefer to exhaust all my resources before having to go to someone that will end up using tithing dollars.

The window also confirms that there is an issue contacting the server.The server is able to browse to and access anything in the share if you open it by Windows Explorer. If we copy the update files to the server itself and tell it to update from the folder they are in, it updates without a problem.We have tried using different credentials to access the share during the update as well.Sophos support says that it is an issue with Windows, but as far as Windows is concerned it can see and access the share on the Sophos Management server.Has anyone ever seen this issue before or have any ideas as to why this would happen and how to fix it?

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